Verifying Your pg338 Account
Account verification is how we make sure withdrawals reach the right person — yours, not anyone else's. We ask for a copy of a valid national ID and a selfie to match the name on your account. Upload both through the verification section in your account settings; our team reviews the documents and updates your status. A verified account also lifts any
default withdrawal restrictions, so completing this early means fewer holds on your payouts later. Think of it as locking your account to your identity so no one else can move your balance.
- Open account settings — Go to your account settings and find the verification section — it lists exactly what documents we need.
- Upload your national ID — Take a clear photo of your national ID card and upload it directly from your phone camera.
- Submit a selfie — Hold your ID next to your face and upload the selfie so our team can match the photo to the name.
- Verification complete — Once approved, your account is fully verified and withdrawal requests go through without extra holds.